Vinted Shoppers Voice Frustration About Sizing Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its size classifications for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Response
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches similar services.
They have suggested members to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Changes
Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update to its shipping options due to shopper criticism.
